Right-click on the position you placed and use the options 'Modify or delete the order

Through Client's Portal click on “Manege” then select “Change Password” and insert new password to submit. 

The charges can be found in Funding Method section.

If your withdraw was declined there should be an email sent to your email box explaining the reason for the decline. Please check the reason and request withdraw again.

1. Go to "Internal Transfer" in "My Wallet" section in your HTFX Member Area. 2. Select the trading account you want to transfer funds from and transfer to your wallet 3. After funds are transferred in wallet, and then transfer from wallet to the trading account which you want to transfer in.

1. Go to "Withdrawals" in "My Wallet" section in your HTFX Member Area. 2. You will find the pending withdrawals 3. Click on "Cancel" to cancel this request.

HTFX Ltd segregates client accounts to ensure that these funds are fully separated from HTFX Ltd's own funds at all times. Client accounts are coded to ensure that they are used for clients' funding purposes.

All withdrawal requests submitted before 8:00 GMT will be processed within the day. However the time required for the funds to reach your account will depend on the payment provider/bank. Usually for Bank Wires: 3-5 business days; E-wallet: 1-2 business days; Cryptos: 1 Business Day

Once in Client Portal, click on My Wallet and add your Bank /eWallet/Card details, depending on the method you are going to use to make your Deposit. Afterwards, from “Dashboard” click on “Deposit” and choose you preferred Amount and then your preferred method to complete the process. Once the funds are shown in your Wallet, you can request for a Transfer to the preferred Trading Account by clicking on “Internal Transfers” in the “Dashboard” and insert the relevant details.

Yes, you can. However, at the moment of withdrawal processing, your free margin must exceed the amount specified in the withdrawal instruction including all payment charges. Free margin is calculated as equity minus the necessary margin (which is required to maintain an open position). However, you must ensure the withdrawal won’t lead to stop out. It’s your responsibility to keep sufficient funds in your account.If you do not have sufficient free margin on your trading account, we will not carry out the withdrawal request until you submit a corrected withdrawal form and/or close the open positions on your account.

We offer MT4 and MT5 platforms, compatible with Windows, Mac, iOS and Android operating systems.

We require proof of identity and proof of residence:• For proof of identity, we require a passport, national identity card or other document issued by an independent and reliable source that carries your photo. The photo, signature, issue & expiry dates, personal details including serial number must be clearly visible.• For proof of address, we require a recent utility bill (Water/Electricity bill) or a recent bank statement dated within the last six months.

We offer 3 Account types: 

a) Standard Account – Standard variable spread – No Commissions charged 

b) ECN Platinum – Raw variable spread - $7 Commission per round Lot 

c) Cent Account– Standard variable spread – No Commissions charged.

You can reset the password of your account by clicking Forget button. For further assistance, please contact our Customer Support online or by email.

Each user can open max. 6 MetaTrader trading accounts.

A trading account can take up to 24 hours to be approved and opened once the clients have completed the registration process and uploaded their documents. The status of the application can be checked via the client portal under "My Profile".

An additional account can be opened via the client's portal. Click on “Trading Accounts” then "Open New Trading Account”. Then choose the account type, leverage and enter your Profile password to proceed.

Clients may request to change the leverage on their account by clicking on “Trading Accounts", then click “ Edit Leverage” respective to the Trading Account number and select the preferred leverage. In order for the leverage to be changed, the account should not have any open positions.

Swap Free accounts are only eligible for clients of Islamic faith, proven by their Identification documents. If a client is eligible, they will need to contact their Account Manager or send an e-mail to support@hkfx.com and not have any positions open.

You can always check the trading hours of a product by login to your MetaTrader platform, right-click on the symbol>choose ‘specifications’ and you can find its trading hours.

After logging in to the MT4/MT5 platform you will need to follow the below path: File->Open Data Folder-> MQL4/MQL5 then open the respective folder Expert Advisers, Indicators, Scripts and use the drag-and-drop or copy-paste functions to add your preferred tools. Then close the HTFX Ltd’s MT4/MT5 platform and re-open it. You will be able to find your imported trading tools under Navigator window.

Transaction in USD is processed without conversion. Transaction in any other local currencies will be converted as per the exchange rates of the payment provider/bank.

The Minimum limits on deposit can be found in Funding Methods section on our website.

HTFX Ltd’s Client's Portal allows deposits and withdrawals using a simple, easy-to-use single interface. HTFX Ltd does not accept cash deposits. However, we offer a number of alternative reliable methods for account funding. Please click here on our funding link for more information.

1. Go to "Withdrawals" in "My Wallet" section in your HTFX Member Area. 2. Enter the withdraw amount and click on "Submit Request" 3. Choose the withdraw method and click on "withdraw" button. Please note that in order to request a withdrawal your profile and bank account must be fullly verified.

Normally the funds needs few minutes to be shown in your Client’s Portal Wallet , however it might need up to 24 hours, or more, to be processed depending on the method used.

Withdrawals will be processed using the same method as the one used to deposit. However, in some cases withdrawals might be processed using a different method than the one used to deposit.